Appointments can be made online via the Patient Portal or by phone at 407-898-1500 ext. 10. Please have your insurance information ready when you call the office to make an appointment.
Save yourself time by using the online portal today!
Send a request for an appointment and also verify your information is up to date in the system, without ever having to pick up the phone.
Established Patient Appointment
Step 1:Log in to the Patient Portal.
Step 2: Click on the Appointment tab on the left side of the screen.
Step 3: Click on the drop-down menu to select a reason for the visit. Then click on Find Appointments.
Step 4: Choose the date and time that works best for your schedule.
Step 5: Once you click on the appointment time, verify the information is correct. If you need to add any notes, add that to the note field before clicking Schedule Now.
Step 6: A Confirmation will show that your appointment has been booked.
Step 7: Please return to the main page of the Patient Portal to verify your health history is up to date.
New Patient Appointment
Step 1:Click on the Patient Portal button which will open a new page. In the lower right corner, click on “Sign Up Today”.
Step 2: Create your account, filling in all of the required fields, then click continue.
Step 3: The next step is to verify your identity within the system by having a temporary password
Step 4: Once you have the temporary code, enter that in the box and press “Continue”.
Step 5: You will receive a notification stating:
“We are unable to find a matching patient record. If you have been to our office before, please contact us at (407) 898-1500. Otherwise, register the new patient below.”
At this point, you will need to choose a provider (don’t worry, you can still see others in the office) and the location will automatically populate. Then click on “Continue”.
Step 6: Set up a password for your portal login and fill in the appropriate checkboxes.
Step 7: After you are logged in to the system, you will be shown a popup box asking if you would like text alerts. You can choose to fill this in or choose “No Thanks”.
Step 8: Click on the “Appointments” tab on the upper-left side to request an appointment.
Step 9: You will be shown a screen that indicates that online scheduling is not currently available, but you can send in a request. We try our hardest to get the time and date that you prefer.
Step 10: After making your selections and submitting your request, you will receive a phone call from the office to obtain your insurance information and confirm the date and time of your appointment.